If the copy comes out bad, I would suggest you follow the steps suggested in the support document for - HP DeskJet, ENVY 5000 Printers - Black Ink Not Printing and Other Print Quality … I can now print in black … All ink levels are indicated full by the Printer system and the three color cartidges are printing - just not black. We thought it was out of ink but replaced it and the black ink still won't print. Place a document on the scanner glass and choose “Copy” option. It acts like its printing but it's almost like the black printing components aren't working. Despite putting in all new HP ink cartridges and following the HP website suggested steps, the black ink is not printing for my HP All-In-One Printer. I manually cleaned the cartridges, uninstalled & reinstalled printer, updated the driver and spent a whole day trying every thing I could Google to fix this issue! Remove inks5. For the best print quality, align the ink cartridges. ): https://geni.us/wArXsZTHP 902XL INK: https://geni.us/QIFlAmazon Prime: https://amzn.to/2T1FHmkBuy Printer … In order to find the right solution, you need to find the exact cause of the problem. HP printer was not printing in black, but printing in colour. Open top cover.3. Are you able to copy in black? Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : ... Resolve Windows 10 or update issues on HP computer or printer… Printhead Cleaning Kit (Click Link! Finally, I changed the paper quality to setting to photo paper and it WORKED!! All of a sudden my printer stopped printing black ink only. HP Officejet 4620 The problem can occur because of many reasons. If the printer is making a good copy, then the printer hardware is fine. Align the ink cartridges. The black ink won't print on our printer. On the Device Services tab, click Clean Cartridges . Click Maintain Your Printer. Unplug power4. This is where we can help! HP Printer Assistant opens. In this video we discuss the process by which we clean a clogged inkjet print head. I have done all the diagnostics, clean heads , everything I can see to do. Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart e-All-in-One (D110a and D110b) Printer Series This document is for the HP Photosmart e-All-in-One (D110a and D110b) printers. A Print Quality Diagnostic page prints. You can … Welcome to the HP Support Community. “HP printer won’t print black” is a common problem users face while using HP printers. Examine the Print Quality Diagnostic page. After installing new ink cartridges, the printer automatically prints … Run cleaning procedure.2. 1. Put moisture kitchen towel under the print head6. Figure : Print Quality Diagnostic page. If the print quality is acceptable, click Done. 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